I had heard that your facility in Indianapolis was the best facility for Phenom maintenance. For that reason, when I purchased the Phenom I had it flow to your facility for the repurchase inspection. All the work was completed on time, on budget, and the team there were all professional and helpful. I was more than satisfied as the experience exceeded my high expectations.
When I was planning for my 1200hr inspection, I heard “through the grapevine” that while Naples Jet Center was excellent, it might not be as good as Eagle Creek.
I want to let you know that this is complete nonsense. Naples Jet Center is simply fantastic. The team there of Jim Goodwin, Dave Stetson, the other Dave, Scott, Corey, and everyone else that I worked with (apologies to those who deserve mention by name that my feeble brain has failed) are amazing. They are the most professional group that I have worked with in aviation (I have owned three other aircraft). They are knowledgeable, professional, helpful, and great at customer service.